Privacy Policy
How h567 Handles Your Personal Data

1 Introduction

h567 ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of all users who access our online gaming information platform at https://h567.cam. This Privacy Policy sets out in clear, formal terms how we collect, process, store, share and protect personal data — and what rights you hold as a user.

This Policy applies to all users of the h567 platform, including visitors browsing without a registered account and registered account holders located throughout Pakistan — whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other location.

h567 is an informational platform and does not operate as a licensed gambling operator in Pakistan. This Policy applies to data processed in connection with use of this informational service. It does not extend to data processed by third-party gambling operators that may be referenced or linked to on this platform — those parties have their own separate privacy policies.

2 Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, CNIC number, IP address and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure and deletion.
• "Data Controller" means h567, the entity that determines the purposes and means of processing personal data collected through this platform.
• "Data Processor" means any third-party entity that processes personal data on behalf of h567 in accordance with documented instructions.
• "User" means any individual who accesses, browses or registers on the h567 platform.
• "KYC" means Know Your Customer identity verification procedures.
• "AML" means Anti-Money Laundering compliance obligations.
• "Cookie" means a small data file stored on a User's device by the platform's web server.
• "PKR" means Pakistani Rupee, the primary currency reference used on this platform.

3 Data We Collect

3.1 Data You Provide Directly

When you register an account or interact with the h567 platform, you may provide the following categories of personal data:

• Full legal name;
• Date of birth (for age verification purposes);
• Email address and contact details;
• National Identity Card (CNIC) number or passport details where KYC is required;
• Proof of address documents;
• Payment-related information (payment method references — not full card numbers, which are handled by payment service providers directly);
• Communications you send to our support team.

3.2 Data Collected Automatically

When you visit the h567 platform, we automatically collect certain technical data:

3.3 Data from Third Parties

h567 may receive limited personal data from third-party identity verification providers engaged to assist with KYC/AML processes. Such data is used solely for verification purposes and is handled in accordance with this Policy.

4 Legal Basis for Processing

h567 processes personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to create and manage your account and provide the services described in our Terms & Conditions;
• Legal Obligation: Processing required to comply with applicable KYC, AML and other legal or regulatory requirements;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, analytics and responsible gambling controls, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications or non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

5 How We Use Your Data

h567 uses your personal data for the following purposes:

• Account Management: Creating, maintaining and securing your registered account on the h567 platform;
• Identity Verification: Conducting KYC and AML checks in accordance with applicable obligations;
• Platform Delivery: Providing access to h567's educational content, guides, betting market explanations and responsible gambling tools;
• Transaction Processing: Facilitating PKR deposit and withdrawal processes where applicable and verifying payment method ownership;
• Responsible Gambling: Monitoring account activity to identify indicators of problem gambling and applying account controls (deposit limits, self-exclusion) where activated;
• Customer Support: Responding to queries, complaints and account assistance requests submitted via email or live chat;
• Security & Fraud Prevention: Detecting, investigating and preventing fraudulent activity, account abuse and security threats;
• Platform Analytics: Improving the performance, content and user experience of the h567 platform through aggregated usage analysis;
• Legal Compliance: Meeting our obligations under applicable laws and cooperating with lawful requests from competent authorities.

6 Data Sharing & Disclosure

6.1 We Do Not Sell Your Data

h567 does not sell, rent or otherwise commercially transfer your personal data to unaffiliated third parties for their independent marketing or commercial use.

6.2 Permitted Sharing

We may share your personal data with the following categories of recipients:

• Identity Verification Providers: Licensed KYC/AML service providers engaged to verify user identities and prevent fraud;
• Payment Service Providers: Entities involved in processing PKR transactions, including where relevant references to payment infrastructure in Pakistan;
• Technology Service Providers: Cloud hosting, data analytics and platform maintenance providers operating under data processing agreements;
• Legal and Regulatory Authorities: Where required by law, court order or official regulatory demand — including, but not limited to, anti-money laundering authorities;
• Business Successors: In the event of a merger, acquisition or sale of h567's business, personal data may be transferred to the successor entity, subject to this Policy.

6.3 No Unverified Third-Party Marketing

h567 will not share your personal data with unverified third-party marketing partners without your explicit prior consent. Where marketing consent is given, you may withdraw it at any time by contacting our support team.

7 Payment Data & PKR Transactions

When processing PKR deposits or withdrawals, h567 references familiar Pakistan digital payment methods — including Easypaisa, JazzCash, Raast, and bank transfers through institutions such as HBL, UBL, Meezan Bank and Bank Alfalah — as contextual landmarks for Pakistani users only.

Payment-related data shared with h567 for the purpose of account verification is limited to the minimum necessary — typically a payment method reference, confirmation of ownership and, where required, proof of source of funds. This data is stored securely and processed solely for verification and anti-fraud purposes.

8 Cookies & Tracking Technologies

8.1 What Cookies We Use

The h567 platform uses the following categories of cookies:

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies may impair the functionality of the h567 platform. Most modern browsers provide controls to manage cookie preferences on a per-site basis.

9 Data Retention

h567 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention principles apply:

• Account Data: Retained for the duration of the account relationship and for a period thereafter as required by applicable AML and regulatory obligations (typically five to seven years);
• KYC Documents: Retained for the minimum period required by applicable anti-money laundering legislation;
• Transaction Records: Retained for audit and legal compliance purposes in accordance with applicable financial record-keeping obligations;
• Support Communications: Retained for a reasonable period to resolve disputes and improve service quality;
• Marketing Data: Retained until consent is withdrawn or the purpose for which it was collected is satisfied.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.

10 Data Security

h567 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• End-to-end HTTPS/TLS encryption for all data transmitted between your browser and our servers;
• Encrypted storage of sensitive personal data at rest;
• Role-based access controls limiting data access to authorised personnel only;
• Regular security assessments and vulnerability monitoring;
• Two-factor authentication (2FA) available to all registered users.

11 Minors & Age Verification

The h567 platform is strictly intended for adults aged 18 years and above — or the higher minimum age required by the applicable operator and license jurisdiction. h567 does not knowingly collect or process personal data from individuals under the age of 18.

Where h567 becomes aware that personal data has been collected from a minor without verifiable parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

12 Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by h567:

• Right of Access: You may request confirmation of whether h567 processes your personal data and, if so, a copy of that data;
• Right of Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
• Right to Restriction: You may request that h567 restrict processing of your data in specific circumstances, such as where accuracy is contested;
• Right to Data Portability: Where processing is based on consent or contract, you may request a machine-readable copy of your data for transfer to another service provider;
• Right to Object: You may object to processing of your data for direct marketing or, in certain circumstances, for legitimate interests;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to Complain: You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe your rights have not been respected.

To exercise any of the above rights, please contact our support team. We aim to respond to all legitimate requests within 30 days, or within any shorter timeframe required by applicable law.

13 International Data Transfers

h567 may transfer personal data to service providers located outside Pakistan in connection with platform operations, cloud hosting and identity verification services. Where such transfers occur, h567 takes reasonable steps to ensure that the receiving party provides an adequate level of data protection consistent with this Policy and applicable law.

Users acknowledge that data protection standards may differ outside Pakistan. By using the h567 platform, you consent to such transfers where necessary for the provision of services described in this Policy.

14 Third-Party Links & Services

The h567 platform may contain references to third-party services, platforms or payment providers. These references are provided for educational and contextual purposes only. h567 is not responsible for the privacy practices of third-party websites or services, and this Policy does not extend to any external sites.

Users are encouraged to review the privacy policies of any third-party platforms — including gaming operators, payment processors and other services — before submitting personal data to them.

15 Policy Changes

h567 reserves the right to update or modify this Privacy Policy at any time. The revised Policy will be published on this page with an updated "Last Updated" date at the top of the document. Where changes are material — particularly those affecting how we process personal data or the rights of users — we will, where practicable, notify registered users via their registered email address.

Continued use of the h567 platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with changes to this Policy, you should discontinue use of the platform and may request deletion of your account.

16 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by h567, please contact our Data Support team. All privacy-related inquiries are handled with priority.

You may also visit our FAQ page for general questions, or review our Terms & Conditions for the full platform user agreement.